Terms of Service

Satro helps you capture thoughts and turn them into structured insights using AI. Features may evolve as we improve the product. AI output is for personal organization only — not professional, medical, financial, or legal advice.

• You must be at least 16 years old in the EEA/UK (or older if your country requires a higher minimum age).
• You are responsible for your login credentials and all activity under your account.
• You must provide accurate account information and keep it up to date.
• One person per account unless we explicitly agree otherwise in writing.

Satro offers a free plan and an optional paid plan, Satro Plus. Free-plan limits (such as monthly AI analyses and voice inputs) and Plus features are described in the app and on the billing page. We may adjust plan limits with reasonable notice where required by law.

• Satro Plus is a recurring subscription (currently €7.99 per month unless otherwise shown at checkout).
• Web: payments are processed by Stripe. Prices, billing interval, and renewal date are shown before you pay.
• iOS: if offered, subscriptions may be billed through Apple's App Store under Apple's terms.
• Subscriptions renew automatically until cancelled through Stripe Customer Portal, App Store subscription settings, or as otherwise described at purchase.
• Prices include applicable VAT where we are required to charge it. VAT treatment depends on your location and our tax registration status.

If you are a consumer (not using Satro for business), you generally have a 14-day right to withdraw from distance contracts under EU and UK consumer law.

Digital content supplied immediately: when you subscribe to Satro Plus, you request immediate access to digital features. If you begin using Plus features during the withdrawal period, you acknowledge that your right of withdrawal may end once digital content has been fully supplied, to the extent permitted by applicable law.

To withdraw, send a clear statement to nicolaeberhard28@icloud.com within 14 days of purchase. If you are entitled to a refund, we will process it using the same payment method where possible. Statutory rights are not affected.

You agree not to:

• Break applicable law or infringe others' rights
• Attempt unauthorized access, scraping, or disruption of the service
• Upload malware or content you do not have the right to use
• Resell or commercially exploit the service without our permission

We may suspend or terminate accounts that violate these Terms or pose risk to users or infrastructure, with notice where reasonable.

You retain ownership of content you submit. You grant us a limited licence to host, process, and display your content solely to operate Satro (including AI features you request). See our Privacy Policy for how we process personal data.

We aim for reliable service but do not guarantee uninterrupted availability. We may modify features, perform maintenance, or discontinue parts of the service. Material adverse changes to paid features will be communicated where required by law.

Satro is provided with reasonable skill and care. To the extent permitted by law, we are not liable for indirect loss, lost profits, or consequential damages. Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or other liability that cannot be excluded under mandatory law.

If you are a consumer, you benefit from mandatory statutory rights in your country of residence. These Terms do not limit those rights.

These Terms are governed by the laws of Austria, excluding conflict-of-law rules. If you are a consumer in the EEA or UK, you may also benefit from mandatory protections of the law of your country of residence.

For disputes, contact us first at nicolaeberhard28@icloud.com. EU consumers may use the ODR platform linked in our Imprint.

Nicola Eberhard
Email: nicolaeberhard28@icloud.com